Mercy's Hearing Center helps patients from birth through adulthood hear and communicate better. The Mercy Hearing Center is staffed with caring professionals who provide diagnostic, treatment, rehabilitation and counseling services for people with hearing problems. Our licensed, certified audiologists hold advanced degrees in hearing assessment and rehabilitation of hearing loss.
Since we perform full diagnostic evaluations, we can alert your primary care physician of any potential medical concerns. We also provide your physician with a detailed report of test results and recommendations. We are happy to be part of your doctor’s total health care team.
We provide hearing care services in Springfield and Agawam.
The Mercy Hearing Center is easily accessible to individuals seeking hearing aid fitting, service and repairs. Convenient appointments are available by calling Mercy's Hearing Center.
Pediatric testing is our specialty. We test many young patients who cannot be tested accurately elsewhere. Our support group for parents and families of hearing-impaired children fills a unique need in Western Massachusetts.
|Monday||8:00 am - 5:00 pm by Appointment|
|Tuesday||8:00 am - 5:00 pm by Appointment|
|Wednesday||8:00 am - 5:00 pm by Appointment|
|Thursday||8:00 am - 5:00 pm by Appointment|
|Friday||8:00 am - 5:00 pm by Appointment|
Clinical Audiologist Lois Osetek is the manager of Mercy Hearing Center. She has been helping people hear better for over 35 years. She holds a Certificate of Clinical Competence from the American Speech Hearing Association. She earned her Bachelor of Science (BS) in Communication Disorders from the University of New Hampshire and her Master of Science (MS) in Audiology from Idaho State University.
Marilyn Perreault has been helping people hear better for over 30 years. She earned her Bachelor of Arts (B.A.) in Communication Disorders and her Master of Arts (M.A.) in Audiology from the University of Massachusetts, Amherst.
“I liked the professionalism and the manner in which they treat you. You're more than a patient/client, you're ...” more »
“The receptionist and person who fitted my hearing aid were excellent!”
“Marilyn was very professional in handling my hearing test and purchase of two hearing aids. Angie was ...” more »
“I liked everything!!”
“Lois has been very helpful and encouraging today! This is a beautiful office!”
“I liked everyone, they were all very nice. The place was clean and comfortable. ”