Mercy Hearing Center - Agawam

(76 Reviews)
Call: (413) 306-4548
200 Silver St Unit 102 Agawam, MA 01001

Clinic staff

Lois Osetek


Clinical Audiologist Lois Osetek is the manager of Mercy Hearing Center.  She has been helping people hear better for over 35 years. She holds a Certificate of Clinical Competence from the American Speech Hearing Association. She earned her Bachelor of Science (BS) in Communication Disorders from the University of New Hampshire and her Master of Science (MS) in Audiology from Idaho State University.  


Marilyn Perreault


Marilyn Perreault has been helping people hear better for over 30 years.  She earned her Bachelor of Arts (B.A.) in Communication Disorders and her Master of Arts (M.A.) in Audiology from the University of Massachusetts, Amherst.

Clinic reviews

Read 76 verified patient reviews for Mercy Hearing Center - Agawam! Their average review score is 4.95 () from 76 reviews.

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Mercy Hearing Center - Agawam

“They were efficient & explained results in an easy to understand manner. ”

of Westfield, MA   
Review received via mail
5 out of 5 1.
Mercy Hearing Center - Agawam

“Service is great!”

of Feeding Hills, MA   
Review received via mail
5 out of 5 1.
Mercy Hearing Center - Agawam

“She was lovely, she was very knowledgeable, educated my mother about her hearing aid. We had a very good experience”

of Springfield, MA   
Review verified by phone
5 out of 5 1.
Mercy Hearing Center - Agawam

“I appreciated the knowledge of the professional and how they were not pushy.”

of Somers, CT   
Review received via mail
5 out of 5 1.
Mercy Hearing Center - Agawam

“I like their professionalism. Polite. ”

of Suffield, CT   
Review received via mail
5 out of 5 1.

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More information

About this clinic

Mercy's Hearing Center helps patients from birth through adulthood hear and communicate better. The Mercy Hearing Center is staffed with caring professionals who provide diagnostic, treatment, rehabilitation and counseling services for people with hearing problems. Our licensed, certified audiologists hold advanced degrees in hearing assessment and rehabilitation of hearing loss.

Since we perform full diagnostic evaluations, we can alert your primary care physician of any potential medical concerns. We also provide your physician with a detailed report of test results and recommendations. We are happy to be part of your doctor’s total health care team.

We provide hearing care services in Springfield and Agawam.

Clinic services

The Mercy Hearing Center is easily accessible to individuals seeking hearing aid fitting, service and repairs. Convenient appointments are available by calling Mercy's Hearing Center.

Our services:

  • Hearing screening/identification
  • Diagnostic hearing evaluations
  • Rehabilitative and support services
  • Digital/programmable hearing aid evaluations
  • Hearing aid sales, repairs and service
  • Assistive listening device information and sales
  • Counseling and information for families
  • Community education
  • Industrial testing/consultation
  • High-risk diagnostic center for infants and toddlers
  • Computerized measurement of brain wave activity to sound (BAER)
  • Central auditory processing evaluations

Pediatric Services:

Pediatric testing is our specialty. We test many young patients who cannot be tested accurately elsewhere. Our support group for parents and families of hearing-impaired children fills a unique need in Western Massachusetts.

Call this clinic today!

(413) 306-4548

Hours of operation

Monday 8:00 am - 5:00 pm
By appt.
Tuesday 8:00 am - 5:00 pm
By appt.
Wednesday 8:00 am - 5:00 pm
By appt.
Thursday 8:00 am - 5:00 pm
By appt.
Friday 8:00 am - 5:00 pm
By appt.

Accepted forms of payment

  • Visa
  • MasterCard
  • Discover
  • Cash
  • Check
  • Debit
  • Financial Aid