Ross Hearing Centers - Valparaiso

"Sound Solutions for Your Life"
(11 Reviews)
Call: (219) 307-4152
1653 Thornapple Circle Valparaiso, IN 46385
Clinic website
Verified
by

Clinic staff

http://clinicians.healthyhearing.com/1416945049jennifer-adams.JPG

Jennifer Adams

AuD

Dr. Jennifer Adams received her doctorate from the University of Wisconsin-Madison. She also holds a Certificate of Clinical Competence from the American Speech Language Hearing Association. Jennifer strives to increase her patients' quality of life through better hearing. Her main focus is treating hearing loss, tinnitus, and counseling patients and their families in order to optimize their quality of life through personalized solutions including the fitting of hearing aids.

This provider is licensed in Indiana (#23002553A).
This provider participates in the following insurance and discount plans: NEI, Hearing Care Solutions, Harmony Hearing, OCCM, UAW, Prime Health, TruHearing, Homelink, Federal Employee Program, Advanced Hearing Providers, MCAS and AARP-HearUSA.

Clinic reviews

Read 11 verified patient reviews for Ross Hearing Centers - Valparaiso! Their average review score is 4.18 () from 11 reviews.

Write a review

“Ross Hearing Center has made my hearing better great. The first aid I received gave me a problem. Due to the problems, a new aid was ordered. The new aid is great. Jennifer and her staff are caring and helpful. They are the best. ”

   
08/10/2017    Review received via mail
5 out of 5 1.

“We, my husband and I, have had the worst possible service possible. The receptionist is rude, inconsiderate, misleading and generally does not have the skills to serve the public. The hearing appliance manufacturer, Opticon, does a poor job in maintaining their product.”

of Michigan City, IN   
08/03/2016    Review submitted online
1 out of 5 1.

Official Response from Ross Hearing Centers - Valparaiso:
“Dear Deborah, Thank you for your feedback. We are sorry that our service to your husband did not meet your expectations. It is our understanding that at this point, you and your husband are dealing directly with the manufacturer about your concerns with regards to the hearing aid he purchased from us four years ago and he has been given a new replacement device. Here at Ross Hearing Center, every staff member strives to take a respectful and understanding approach with every patient. It is always our goal to be kind, considerate, honest and competent. We apologize for you feeling we have fallen short of that in your experience, but, we do understand that sometimes it is easier for a person to take their frustration with a situation out on the people they see regularly and who are trying to help. We want to resolve this issue to your satisfaction and will continue to work with both you and the manufacturer to assist you with this. Sincerely, Irena Popovich, Operations Manager”
Received 08/04/2016

“They made sure that I understood everything and got along with the hearing aid and all that.”

of San Pierre, IN   
12/09/2015    Review verified by phone
5 out of 5 1.

“She was very pleasant, very nice. ”

of Valparaiso, IN   
11/19/2015    Review verified by phone
5 out of 5 1.

“I was very satisfied with pretty much everything. I've got to go back and have a little adjustment done, but other than that, they are working good.”

of Gary, IN   
11/03/2015    Review verified by phone
4 out of 5 1.

More Reviews

More information

About this clinic

Ross Hearing Centers are here to help you enjoy better hearing. Here, you can be assured that you'll get the most caring and best possible treatment. Our friendly receptionists are waiting to greet you as you enter our offices or call on the phone for appointments.

Friendly and helpful service extends into every facet of our Hearing Centers. Our primary concern is giving you the best service and the best solutions to the hearing difficulties you may be experiencing.

Our experienced, caring and professional audiologists and staff are experienced at helping people hear better.  Isn't it time to begin hearing what you've been missing?

We have offices in Danville, IL and both Valparaiso and Merrillville, IN to serve the entire region.

Clinic services

Ross Hearing Centers are proud to offer a wide range of expert hearing care services including:

  • Hearing screenings
  • Complete hearing tests
  • Hearing aid evaluations
  • Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
  • Computerized hearing aid fittings to ensure proper amplification
  • Hearing aid accessories
  • Assistive Listening Devices (ALDs) including amplified telephones for people who are hearing impaired
  • Hearing aid service including cleaning, checks, maintenance and repairs
  • Hearing aid batteries
  • Custom earmolds for hearing aids and earplugs for swimming and hearing protection

Call this clinic today!

(219) 307-4152

Hours of operation

Sunday Closed
Monday 8:45 am - 5:00 pm
Tuesday 8:45 am - 5:00 pm
Wednesday 8:45 am - 5:00 pm
Thursday 8:45 am - 5:00 pm
Friday 8:45 am - 5:00 pm
Saturday Closed
Evening and/or weekend hours available by appointment. Please call to schedule.

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details
Disclaimer: This clinic profile is for general information purposes only. Financial aid and insurance coverage can vary widely by policy and should be verified with the provider before services are rendered.