Regional Hearing & Balance - Idaho Falls

"Hearing the needs of"
(4 Reviews)
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3345 Merlin Dr Ste 200 Idaho Falls, ID 83404

Clinic staff Hale M.S..jpg

Zackary Hale


Zack earned his Doctor of Audiology degree from Salus University of Philadelphia and his Master's degree in Audiology from Utah State. His has a special interest in hearing and balance diagnostics and his education and eight years experience fitting digital hearing instruments is a great benefit to patients. He manages the Idaho Falls office and works with a highly experienced team of Audiologists that provide excellent patient care. He is an active member of the American Academy of Audiology, American Speech and Hearing Association, American Balance Society, and Idaho Speech and Hearing Association. Briggs M.S..jpg

Kim Briggs


Kim specializes in pediatric audiology and is expertly qualified to treat the special requirements for evaluating this patient group. She has a regional reputation in the testing of newborns with non-sedated ABR. Her expertise and reputation has lead to a major children’s hospital in Salt Lake City to refer to RHBC for non-sedated ABR. The company that designed this advanced “brain wave” equipment has recognized her unique ability by designating the Regional Hearing and Balance Center (RHBC) as a Beta test site for new advancements and has invited her to be a guest lecturer at national and international training events.


Clinic reviews

Read 4 verified patient reviews for Regional Hearing & Balance - Idaho Falls! Their average review score is 4.25 () from 4 reviews.

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Regional Hearing & Balance - Idaho Falls

“She was super nice and super helpful with information.”

of Idaho Falls, ID   
Review verified by phone
5 out of 5 1.
Regional Hearing & Balance - Idaho Falls

“Kim was incorrect in her testing. Rude in the way she talked about my son's hearing issues. Also she questioned me as a concerned parent not getting my son the care he needed. I would most definitely take my business to the Rexburg office they are much nicer and do a far better job!”

of Idaho Falls, ID   
Review submitted online
2 out of 5 1.

Official Response from Regional Hearing & Balance - Idaho Falls:
“Dear Anna, I appreciate your taking the time to share your feedback. I am sorry that your appointment in the Idaho Falls office did not meet your expectations. Please let me assure you that it is never our intent to question a parent as to what they feel is the best care for their child. The evaluation protocols we use depend on the age of the child and can include checking the mobility and function of the eardrum (tympanometry), the ability of sound to cross back and forth in the brain (broadband acoustic reflexes), sending sounds into the hearing mechanism and tracking the response back at 12 different frequencies (otoacoustic emissions). All of these tests are objective, which means they do not require a response directly from the patient and can be obtained even from an infant. Subjective testing for older children requires responses from the child and include puretone audiometry, bone conduction audiometry and speech discrimination testing. We thoroughly test children according to the tests that are age- and ability-appropriate and determine a diagnosis using all data obtained, both objective and subjective. We give recommendations based on the diagnosis and if a hearing aid is recommended or if we have other medical concerns, we fax the results to the referring physician. We also call the referring physician to obtain a consensus on the recommendations and obtain a medical release. We are pleased to hear that you have been well served by our office in Rexburg. If there is anything we can do to help improve our image and services, please feel free to contact us directly. Once again I apologize for any undue concern I may have caused and I am committed to continued improvement. Kim Briggs, Audiologist”
Regional Hearing & Balance - Idaho Falls

“They were fast. ”

of Idaho Falls, ID   
Review verified by phone
5 out of 5 1.
Regional Hearing & Balance - Idaho Falls

“They were very informative.”

of Idaho Falls, ID   
Review verified by phone
5 out of 5 1.

More information

About this clinic

Regional Hearing & Balance offers complete hearing care services to patients of all ages. Our highly qualified clinical professionals provide testing, evaluations and offer the most advanced hearing devices that are available. We can help you make the best decisions with all of your hearing needs and ensure you achieve a better quality of life through better hearing.


Clinic services

We provide full comprehensive hearing services including:
•Complete hearing evaluation and testing
•Evaluation of dizziness and balance problems
•Tinnitus evaluation and testing
•Hearing aid evaluation and dispensing
•Hearing aid adjustment and servicing
•Custom ear protection
•Assistive listening devices
•Specialized auditory testing


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Hours of operation

Sunday Closed
Monday 8:00 am - 6:00 pm
Tuesday 8:00 am - 6:00 pm
Wednesday 8:00 am - 6:00 pm
Thursday 8:00 am - 6:00 pm
Friday 8:00 am - 6:00 pm
Saturday Closed

Accepted forms of payment

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  • Debit