Big Island Hearing Center

(4 Reviews)
Call: (808) 217-9212
9 Lei St Hilo, HI 96720

Clinic staff

Shannon Ching

AuD, CCC-A, Owner

Doctor of Audiology Shannon Ching has over four decades of experience helping the people of Hawaii hear better and a doctorate in audiology from AT Still University.

Mary Banser


Licensed audiologist Mary Banser also has years of experience and is high-skilled in the art of fitting hearing aids. She holds a master's degree in audiology.

Clinic reviews

Read 4 verified patient reviews for Big Island Hearing Center! Their average review score is 4 () from 4 reviews.

Write a review

Big Island Hearing Center

“Receptionist (elderly lady) is very rude on the phone as well as in person. I tried to explain what I needed done and she tells me if I need a base-line. I told her I am not a doctor and don't know what she is talking about and if she would have listen, she should know what I needed, upon informing her of it she hung up. The following day I visited the office, I handed her the test papers I needed to get done. She ask who refered me and I tried to explain that I am there on my own. She continue not to listen and try to tell me I should have a referal, once again she refuse to listen. After trying to explain that she should listen, she ask what's my name. Upon telling her who I was, she shove the paper saying she doesn't do the test and pointing finger at me saying that I am the rude person. I guess she acts that way due to the fact the doctors are the only audiologist in Hilo.”

of Keaau, HI   
Review submitted online
1 out of 5 1.
Big Island Hearing Center

“I like how they were very caring and and their professionalism. ”

of Honokaa, HI   
Review verified by phone
5 out of 5 1.
Big Island Hearing Center

“On 5 Jan 16 I was administered an audiogram as part of a Medical Emergency for a unexpected total hearing loss in one ear. Ms. Sonia Mandaloniz provided immediate conscientious professional assistance to expedite and appointment and my testing. She is a fantastic and conscientious coordinator. I was administered a full array of tests by Ms. Mary Banser, M.A., audiologist CCC who very professionally tested my hearing and provided verbal as well as written analysis of the condition. I rate the treatment received at Big Island Hearing Center as OUTSTANDING and very much appreciated. I will return for additional testing.”

of Volcano, HI   
Review submitted online
5 out of 5 1.
Big Island Hearing Center

“Very professional!”

of Hilo, HI   
Review verified by phone
5 out of 5 1.

More information

About this clinic

Big Island Hearing Center is the Big Island's trusted source for quality professional hearing care services. 

Clinic services

  • Hearing screenings
  • Complete hearing tests
  • Hearing aid evaluations
  • Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
  • Computerized hearing aid fittings to ensure proper amplification
  • Hearing aid accessories
  • Hearing aid service including cleaning, checks, maintenance and repairs
  • Hearing aid batteries

Call this clinic today!

(808) 217-9212

Hours of operation

Sunday Closed
Monday 8:30 am - 4:30 pm
Tuesday 8:30 am - 4:30 pm
Wednesday 8:30 am - 4:30 pm
Thursday 8:30 am - 4:30 pm
Friday Closed
Saturday Closed

Accepted forms of payment

  • Visa
  • MasterCard
  • Cash
  • Check
  • Financing available for those who qualify
  • Insurance accepted, please call for details