Advanced Hearing Services LLC

2001 S Shields St Bldg J2 Ft Collins, CO 80526

It is outside of normal business hours for this location. Please fill out the appointment request form for a call back.

(970) 672-4998

Staff

Photo of Susan Baker, BC-HIS from Advanced Hearing Services LLC

Susan Baker,
BC-HIS

Board Certified in Hearing Instrument Sciences

Susan has been helping people with their hearing needs since 1999 when she began working at Advanced Hearing Services. In 2004, she received her Board Certification in Hearing Instrument Sciences, and her Bachelor’s Degree in Business Management from the University of Phoenix in 2009. In July 2010, she took over as owner of Advanced Hearing Services.

Your hearing is her biggest concern, and she will help you choose the right hearing solution to fulfill your needs. She will guide you through this process with compassion and care. As a Hearing Health Care provider, she looks forward to building a relationship with you by bringing the joy of hearing back to your daily life.

She has two passions in her life. One is teaching people about hearing and helping them regain their hearing. Her other passion is horses. She has been riding since she was 10 years old and spends most of her time away from the office riding and training her two horses, Ruby and Einstein.

Photo of Alyssa  Rademacher, Apprentice from Advanced Hearing Services LLC

Alyssa Rademacher,
Apprentice

Hearing Aid Apprentice

Alyssa joined the Advanced Hearing team May of 2023. She graduated from University of Northern Colorado with her bachelors in Audiology and Speech Language Pathology. She is Susan’s apprentice who is training to become a future provider. She has a passion to help people and looks forward to meeting and helping all of AHS’s patients.

In her free time she likes to do crafts and has a love for animals.

Photo of Kathy Wernsman from Advanced Hearing Services LLC

Kathy Wernsman

Kathy joined Advanced Hearing Services in September 2018.  Kathy is our assistant and helps Susan with patient appointments. Kathy can clean and service your devices, help with Bluetooth connectivity, answer any questions you have about the function of your hearing devices, and is also a very knowledgeable administrative assistant. 

Kathy's favorite activity is spending time with my husband and 3 kids. She loves the Colorado outdoors and spends as much time as we can camping, hiking, and kayaking.  Kathy also enjoys an indoor hobby of quilting. 

Photo of Audra Gage from Advanced Hearing Services LLC

Audra Gage

Administrative Assistant--Patient Care Coordinator

Audra joined Advanced Hearing Services in May 2021.  She can help you schedule an appointment, order supplies, and answer any administrative questions you might have.  Audra's upbeat personality will greet you when you call or come into the office.  

Audra loves spending time with her family, especially her three grandchildren that keep her very busy when not at work.  She enjoys traveling and new adventures exploring different shops, restaurants, breweries and wineries throughout Colorado.  She was previously a hair stylist and enjoys helping family and friends look and feel their best!

Location

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Reviews

Healthy Hearing posts all positive and negative reviews that meet publishing criteria.

Read 9 verified patient reviews for Advanced Hearing Services LLC! Their average review score is 5 () from 9 reviews.

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“Very personable and professional hearing service for the last six years. Excellent hearing aid products that have preformed well for me. Appreciate the Susan's and the staff's commitment to taking care of their customers.”

ROGER M. of Fort Collins, CO   
12/08/2023    Review submitted online

“Very professional, Susan Kathy and Audra were great to work with and answered all my questions.”

Reager M. of Fort Collins, CO   
04/28/2023    Review submitted online

“I actually can’t wait to put my hearing aids in in the morning. If I could wear them all night—to make the podcasts I listen to while falling asleep less muffled—I would. Suddenly, no one mumbles any more, my shoes have started to squeak, the birds outside have started singing, and my companion parrots are getting a response when they whisper sweetly (instead of having to scream to deaf me). Susan and Audra and Kathy are professional, personable, and highly skilled.”

Jean H. of Fort Collins, CO   
09/25/2022    Review submitted online

“Have ear throbbing, bubbly sounds, frequent swimmers ear? I had no hearing concerns, but Susan found my culprit…plugged ear canal (& possibly several mths old). She gently removed the old ear wax and immediate relief. She acknowledged “don’t be embarrassed”. Prior ear exam by medical staff, left unknown. She followed up (via email) with slight discomfort solutions, including Pro Ear oil and recommended silicone ear plugs. No necessity for performing a hearing eval but, I requested one as a baseline. Thank you, Susan Baker, for your professional service and empathy.”

Janet E. of Fort Collins, CO   
09/23/2022    Review submitted online

“She was great, very professional, very friendly.”

Sandra L. of Fort Collins, CO   
08/26/2015    Review verified by phone

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Clinic details

BRINGING THE JOY OF NATURAL HEARING BACK TO EVERYDAY LIFE

At Advanced Hearing Services, your hearing healthcare is our biggest concern. We pride ourselves with our exceptional service. From the first phone call to a lifetime of hearing health care, you our patient are our priority.

When you call us, your first contact will be with our friendly staff. They will help and guide you through the process of scheduling a hearing exam/consultation with Susan.

Choosing a Hearing Healthcare provider is the most important step in moving forward with information regarding hearing and hearing loss. Knowing that Susan and her staff will be here for you from the moment you call to years after your hearing solution has been selected, should give you the confidence that you haven chosen the right place for your hearing needs.

Our office is located in the building on the corner of S. Shields and Spring Creek Trail. We share the building with Berkana Rehabilitation Institute with plenty of parking. 

Photos

Hearing care services

At Advanced Hearing Services, our dedication is unwavering when it comes to supporting you with your auditory healthcare. Your hearing is vital to connecting with the world around you, which is why we offer the following services to address your ear health needs:

  • Complete Hearing Testing and Evaluations
  • Hearing Aid Evaluation and Dispensing
  • Oticon Hearing Products
  • Hearing Aid Fitting and Live Speech Mapping
  • Hearing Aid Programming and Adjustments
  • Tinnitus Evaluations, Testing and Treatments
  • Hearing Aid Servicing, Repairs and Cleanings
  • Assistive Listening Devices (ALD)
  • Earwax Removal

Advanced Hearing Services Custom Hearing Protection, we provide custom-made earmolds, earplugs and monitors for:

  • Musicians
  • Swimmers
  • Surfers
  • Pilots
  • Manufacturing or construction workers
  • Hunters
  • People who have difficulty sleeping
  • Concert goers
  • Medical professionals
  • Racecar drivers
  • Motorcycle drivers

Amenities

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Mobile clinic

Mobile clinic

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

Clinic links

Hours of operation

SundayClosed
Monday9 am - 4:30 pm
by appointment
Tuesday9 am - 4:30 pm
by appointment
Wednesday9 am - 4:30 pm
by appointment
Thursday9 am - 4:30 pm
by appointment
FridayClosed
SaturdayClosed

Our conveniently located office.

Announcement for Advanced Hearing Services LLC

Amenities

Free wifi

Free WiFi

Convenient parking

Convenient parking

Curbside service

Curbside service

Wheelchair accessible

Wheelchair-accessible

Service pets welcome

Service pets welcome

Assistive listening devices

Assistive listening devices

Mobile clinic

Mobile clinic

Financing available

Financing available

Telehealth services

Telehealth services

Tinnitus

Tinnitus

 Remote hearing aid programming

Remote hearing aid programming

Ear cleaning

Ear cleaning

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financial aid
  • Financing available for those who qualify
Disclaimer: This clinic profile is for general information purposes only.