CSG Better Hearing Center

"Change your hearing, change your life"
(12 Reviews)
Call: (925) 448-3321
31 Panoramic Way 1st Fl Walnut Creek, CA 94595

Clinic staff


Mark Sanford


Mark is owner and manager of CSG Better Hearing Center and has over 25 years of hearing health care experience. He leads the experienced team of audiologists at Better Hearing Center. Mark earned his Masters in Communicative Disorders at the University of Texas. He serves on advisory boards for several hearing aid manufacturers and enjoys giving presentations about audiology at the local and national levels. 

Clinic reviews

Read 12 verified patient reviews for CSG Better Hearing Center! Their average review score is 5 () from 12 reviews.

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“My experiences working with Jane and the professionals have been exemplary, even after my dog chewed up one of my hearing aids! They have the best client service I've experienced anywhere. My friends who go there praise Jane as well. ”

of Alamo, CA   
07/20/2017    Review submitted online
5 out of 5 1.

“Wow ! Can't say enough about tghe great service by the office staff and Tamara. I love my Lyric hearing aids over these past twp years”

of Brentwood, CA   
07/20/2017    Review submitted online
5 out of 5 1.

“I am 59 years old and have just been given a new lease on life, thanks to my Lyric hearing aides. Getting adjusted to my new hearing world took me approximately 1 1/2 weeks, and with the amazing support from Tamara and the office staff, I am living life again, it really made that big of a difference! The hearing quality is unbelievable with the Lyric system, but what sold my the most is there is no visible evidence of wearing hearing devises. That plus the fact that I wear them 24/7 without even thinking about them or doing anything to adjust to my many environments. I am a middle school teacher and am more excited about teaching than I have been in years because I now can actually hear the little voices. I would like to raise the star level to 10 because this experience has been that amazing. Thank you to those in the Walnut Creek office for changing my life in such a meaningful way!”

of San Ramon, CA   
07/20/2017    Review submitted online
5 out of 5 1.

“I've been working with Jane as a new hearing aid client. I knew nothing about products or choices. She was very clear about options, pros/cons, common problems, etc. I was pleased with the results from the first day. The office staff is always responsive and pleasant. Six months in, I couldn't be happier.”

of Walnut Creek, CA   
07/13/2017    Review submitted online
5 out of 5 1.

Official Response from CSG Better Hearing Center:
“Thank you for taking the time to post these very kind words.”
Received 07/20/2017

“I cannot say enough about Tamara & Jane. I started wearing my first hearing aids, the Lyrics, over 8 years ago when introduced to Tamara. She has always been there for me. Her knowledge on the subject could not be better. She is a great listener and now a great friend. I met Jane just a short time ago and am now trying out some other devices that offer me some more options. I have been super impressed with Jane, her understanding of multiple devices, the pros and cons of each, and how she is able to describe and explain each. The entire staff have been a pleasure to work with! Whenever the subject of hearing loss comes up I am quick to suggest a visit to CSG Better Hearing as I have come to believe there couldn't be a BETTER place and better people. They are not there to push things on you, they are there to solve you hearing issues! Hats off to this company and its people! Ron”

of Walnut Creek, CA   
07/07/2017    Review submitted online
5 out of 5 1.

Official Response from CSG Better Hearing Center:
“Hats off to YOU for this very kind and affectionate review of our practice. Many thanks for the compliments!”
Received 07/20/2017

More Reviews

More information

About this clinic

Better Hearing Center is committed to meeting individual patient needs. This cooperative, patient-centered approach helps us ensure the best results and great customer service. We offer comprehensive hearing evaluations and will work with you to find the best hearing solution for you. Our staff is trained in the latest technology and offers a complete selection of hearing aids from many manufacturers. We also offer personalized follow up care to ensure that you remain satisfied with your hearing. 

We have five locations to choose from:

31 Panoramic Way Walnut Creek, CA 94595

Berkeley office 2316 Dwight Way Berkeley, CA 94704

Mountain View office 2483 Old Middlefield Way  Suite 110 Mountain View, CA 94043

Monterey office 665 Munras Ave  #103 Monterey, CA 93940

San Francisco office 1400 Franklin St. San Francisco, CA 94109

Clinic services

Our services include the following:

  • hearing screenings
  • complete hearing tests
  • hearing aid evaluations
  • hearing aids
  • hearing aid fittings to ensure proper amplification
  • hearing aid accessories
  • hearing aid service including cleaning, checks, maintenance and repairs
  • hearing aid batteries
  • assistive listening devices

Call us today to schedule your appointment to hearing better.

Call this clinic today!

(925) 448-3321

Hours of operation

Sunday Closed
Monday 9:00 am - 5:00 pm
By appt.
Tuesday 9:00 am - 5:00 pm
By appt.
Wednesday 9:00 am - 5:00 pm
By appt.
Thursday 9:00 am - 5:00 pm
By appt.
Friday 9:00 am - 12:00 pm
By appt.
Saturday 9:00 am - 12:00 pm
By appt.

Accepted forms of payment

  • Visa
  • MasterCard
  • American Express
  • Discover
  • Cash
  • Check
  • Debit
  • Financing available for those who qualify
  • Insurance accepted, please call for details