Dr. Sanders attended California State University for his undergraduate degree in Speech Pathology and Audiology. He also earned his M.S. in Audiology from California State University and his Doctorate from Salus University. In addition to treating patients at Whisper, he is an instructor of audiology at California State University.
Carol attended California State University for her undergraduate degree in Speech Pathology and Audiology followed by her M.S. in Audiology. She earned her Doctorate in Audiology from Salus University. In her free time, Carol enjoys golf, camping, reading, and spending time with her family.
Dr. Volkman feels that the best part of her job is how much her patients are enjoying their hearing aids and how their quality of life has improved since wearing them. Tracy loves the arts and sings and performs with a local opera company. She is also learning to play guitar. In addition, she enjoys cooking, the outdoors, hiking, and cycling. She lives in Rocklin with her husband and their sweet daughter.
Read 5 verified patient reviews for Whisper Hearing Center - Roseville! Their average review score is 4.4 ().
“I went in to have custom hear ear plugs the gentleman their said it sou be fine they sou;ld have to take molds. the night before I got some of a plug stuck in my ear my net doctor took it out. Later I came back in and a woman hearing specialist said they could not do it two separate opinions one office. Went to another hearing center they did not see what the problem was…..Just simple ear plugs and the lady was not professional.”
Official Response from Whisper Hearing Center - Roseville:“Dear Kathy, My name is Dr. Charles Sanders, and I am the Director of Operations for Whisper Hearing Center. Of course we never want to hear that someone is dissatisfied, but we do appreciate you taking the time to give us feedback. Our number one priority here at Whisper Hearing Center is to give our patients very thorough and comprehensive service. Because of that, when someone comes to see us for earplugs, we want discuss with them the purpose of such ear plugs and to do a physical examination of the ears so that we can best understand that person's unique needs before taking ear impressions. While doing that, the Doctor of Audiology whom you saw initially became aware of the foreign object in your canal and appropriately referred you to a physician for that to be removed. The suggestion was made that it would be in your best interest not to use custom ear plugs but to use pediatric foam ear plugs instead. When you returned the second Doctor of Audiology examined your ear canals, discussed options with you, and made the same recommendation that custom ear plugs would not be in our best interest. She then presented you with her opinion as to the best alternative option. We're sorry that you were dissatisfied and felt inconvenienced with this outcome. However, we are unwilling to compromise our standards when it comes to a patient safety, health, and well-being. If there is anything we can do to assist you in the future, please let us know. We would be happy to schedule you for another appointment if you wish. ”
“She was very clear, I liked that she did not hurry me and she was extremely knowledgeable. ”
“She explained thoroughly so a 94 year old would be able to understand the necessities of a hearing aid. ”
“Very straight forward and informative. Very good. ”
“I like that the Doctor at Whisper takes the time to understand me and what I want to hear. They selected the right solution for me and even offered to let me try something else when the original solution wasn't what I wanted. ”
About this clinic
Welcome to hearing happiness! Whisper Hearing Center is trusted by patients and physicians and is recognized as a leader in audiological care. We offer five locations in the San Francisco Bay Area and Greater Sacramento Valley. Patients and referring physicians love Whisper Hearing Center. We’re doctors of audiology, not merely hearing aid salespeople or technicians. Whisper Hearing Care is one of the largest privately owned hearing practices in the nation, but we still provide the individualized care of a small practice.
Whisper Hearing Center provides complete hearing exams and the latest hearing device technology. With five clinic across the Sacramento and Bay Areas, Whisper offers the most advanced diagnostic testing and treatment options available. All exams are provided by licensed audiologists. Our clinics utilize state-of-the-art equipment and sterilization procedures. We conduct hearing exams in rooms that exceed American National Standards Institute (ANSI S3.1.1991) standards for ambient noise. Inside and outside our examination rooms, we’ve created a warm, comfortable atmosphere in all our clinics.
Call this clinic today!
|Monday||8:00 am - 5:00 pm|
|Tuesday||8:00 am - 5:00 pm|
|Wednesday||8:00 am - 5:00 pm|
|Thursday||8:00 am - 5:00 pm|
|Friday||8:00 am - 5:00 pm|
Accepted forms of payment
- American Express