Through our experience, we have learned that treating our patients as family enables the process to go as smoothly as possible. After all, having a hearing loss is very challenging. We strive to know our patients and to establish trust so that we are able to make the best possible recommendations. Whether it's our festive lobby, easy parking or our outstanding service, you will immediately realize our goal is to make your experience as enjoyable as possible. Our insurance personnel will make calls on your behalf. Our front office staff will take care of any required paperwork. Our Doctor of Audiology will impress you with her vast knowledge and our clinical support staff will be available to help you along every step of the way. It's a difference that you will be happy to notice. Hearing loss is medical in nature. All of the testing that our Audiologist, Dr. Touchette, performs is to help determine the underlying reason that you are having difficulty. Your primary care physician may refer you to us based on complaints you expressed to him or her. You may come to us on your own if you notice a change in your hearing. Whatever the circumstance, we will make sure your entire medical team has a comprehensive report sent to them. Once the testing is performed Dr. Touchette will discuss with you all of your rehabilitation options. Our goal is to help identify the cause and provide a solution