Grace is a licensed Hearing Instrument Specialist that will help you make the best choices for all of of your hearing needs. She provides complete hearing care services to patients of all ages.
Licensed doctor of audiology MaryAnn Swisshelm provides complete diagnostic hearing care services to patients of all ages and will help you make the best choices for all of your hearing needs
Read 5 verified patient reviews for Ellen Anderson Hearing Service! Their average review score is 4 ().
“They were very cooperative and patient with our clients. We have a non-verbal client and I liked that she found different ways to have her communicate with us even though she's non-verbal.”
“Used to love this place. Since Jaime left I believe the customer service has severely suffered. I believe that the staff tried to falsify a service date to get more money. I believe this is fraud. I believe they are trying to repossess my child's hearing aid. I believe this is also in violation of their agreement with TriCare and against the law. I suggest that if referred, find another audiologist who is an honest broker and abides their TriCare service agreement.”
Official Response from Ellen Anderson Hearing Service:“Tina, as a parent, we feel your struggle to ensure that your child is receiving the best possible care and wish only to assist you in this process. Our commitment to all our patients is to provide the best care possible. We cannot, however, control what insurance will or will not cover. Please be aware that it is not fraudulent to try to obtain the amount of money that was authorized for the hearing instrument that was provided to your child. Your anger is warranted. However, we believe it is directed at the wrong party. We have followed the proper steps to obtain authorization to provide the care and instruments needed for your child to communicate. Regrettably your insurances’ response was that the items ordered for your child are considered "deluxe" and therefore above and beyond their individual needs. If we work together, we may be able to appeal. Currently, we did not receive enough payment to cover the cost of the devices nor for our services. This is why we are requesting a face to face to try to come to a resolution. We look forward to working with you to resolve this dilemma. Denise L. Martin Co-Owner ”
“Great place, awesome office staff, and audiologists, great with kids”
“They very kind and considerate to me. ”
“GO SEE Grace She is so respectful and knows her stuff.Very pleased.”
About this clinic
Ellen Anderson Hearing Service is an owner-operated practice that has been serving the Solano County region for over 30 years. We are staffed with highly qualified certified clinical audiologists and hearing instrument specialists who use the latest technology for both testing and fitting. We provide extensive hearing testing, counseling and follow-up care for hearing-impaired patients based on their individual needs. We also specialize in the detection of hearing loss and intervention.
We have 4 locations to better serve you in the surrounding community.
We provide full comprehensive hearing services including:
•Complete hearing evaluation and testing
•Tinnitus evaluation and testing
•Hearing aid evaluation and dispensing
•Hearing aid adjustment and servicing
•Custom ear protection
•Assistive listening devices
Call this clinic today!
|Monday||9:00 am - 5:00 pm|
|Tuesday||9:00 am - 5:00 pm|
|Wednesday||9:00 am - 5:00 pm|
|Thursday||9:00 am - 5:00 pm|
|Friday||9:00 am - 5:00 pm|
Accepted forms of payment