Read 1 verified patient review for Ear Nose & Throat of Yuma PLLC! Their review score was 1 () from 1 review.
“Had a hearing test done and the next day brought in paperwork that I needed for my new job and they acted like they were to busy to fill it out. Sent what I had for the job and they needed more information. I called and give my permission for them to release my information. They never was able to speak with the audiologist or get the information. So I took the paperwork down and ask if they could fill it out and I would pick it up later. They called and said that they had never completed the testing that was being requested on the form. Well they wasn't to busy to take my money but after they get your money they want nothing to do with you. I would never go there again or recommend them to anyone. Now I am trying to call them to get a copy of my test and they never answer the phone. ”
Official Response from Ear Nose & Throat of Yuma PLLC:“Hello David, Thank you for your feedback. At Ear Nose & Throat of Yuma, patient satisfaction is very important to us. I'm the audiologist who tested you on your initial visit and then saw you again when you dropped in with documents for your potential employer. Because you did not give us those those documents at the time of your testing, we were unaware of what kinds of tests were required by your potential employer. Our clinic is not set up for that type of testing and I informed you of this after you gave us those documents and suggested that you contact your potential employer to ask them who they utilize for that specialized testing. I also suggested another clinic that may be able to assist you. We're sorry that you were dissatisfied with this outcome. However, we cannot meet testing requirements that we are unaware of at the time of testing. We wish you the best in your endeavors. ”
About this clinic
Ear, Nose & Throat of Yuma is a full-service otolaryngology practice that diagnoses and treats disorders of the ears, nose and throat.
We offer the following audiology services for patients of all ages:
- Hearing screenings
- Complete hearing tests
- Hearing aid evaluations
- Hearing aids – A wide selection of top-quality digital hearing instruments from the best manufacturers
- Computerized hearing aid fittings to ensure proper amplification
- Hearing aid accessories
- Earwax removal
- Hearing aid service including cleaning, checks, maintenance and repairs
- Hearing aid batteries
- Custom earmolds for hearing aids and earplugs for swimming and hearing protection
Call this clinic today!
|Monday||8:00 am - 5:00 pm|
|Tuesday||8:00 am - 5:00 pm|
|Wednesday||8:00 am - 5:00 pm|
|Thursday||8:00 am - 5:00 pm|
|Friday||8:00 am - 5:00 pm|
Accepted forms of payment