Hearing Professionals of Alabama is co-owned and operated by Dr. Beth Hoven, a licensed and certified audiologist. Dr. Hoven graduated with her Bachelors of Arts in Communicative Disorders from the University of Alabama and received her Doctorate of Audiology from Auburn University.
Dr. Hoven has gained audiological experience through her years spent as a clinical audiologist for an Alabama ear, nose and throat physician group, where she provided diagnostic and rehabilitative hearing and balance disorder services. She also serves as PRN audiologist for the Newborn Hearing Screening Program at Brookwood Medical Center in Birmingham, Alabama. Dr. Hoven has served as an audiology adjunct lecturer at Auburn University. She is a Fellow of the American Academy of Audiology. Dr. Hoven resides in Auburn with her husband and two daughters.
Hearing Professionals of Alabama is co-owned and operated by Dr. Allison Kelly, a licensed and certified audiologist. Dr. Kelly graduated with her Bachelors of Science in Communication Disorders from Auburn University and received her Doctorate in Audiology from Auburn University.
Dr. Kelly served as clinical audiologist at an ear, nose, & throat practice providing pediatric and adult diagnostic hearing services. She also provided vestibular disorder services, as well as rehabilitative hearing services. Most recently, Dr. Kelly served as a pediatric hearing aid audiologist at Children's of Alabama HEAR Center, where she gained an extensive pediatric experience. Dr. Kelly is a Fellow of the American Academy of Audiology.
Abby Gresham is Hearing Professionals of Alabama's Patient Care Coordinator. Abby graduated from Troy University with a Bachelor of Science in Broadcast Journalism and Minor in Marketing. She is from Daphne Alabama where she attended Daphne High School. While at Troy University, she was an active member of Alpha Gamma Delta,a Troy Baseball Diamond Doll and President of SEJC. Abby has worked at television stations in Alabama and Georgia on-air and in sales and marketing departments. She has also worked as a Marketing Coordinator as well as Sales and Merchandise Coordinator. She enjoys visiting her family in Northwest Arkansas and attending Arkansas Razorback games. Abby enjoys spending time on Lake Martin and Gulf Shores, Alabama water skiing and boating. She also enjoys tailgating and attending Auburn football games with friends and family. Abby is an enthusiastic member of the HPOAL team and enjoys meeting new patients everyday.
Read 37 verified patient reviews for Hearing Professionals of Alabama, LLC! Their average review score is 4.89 () from 37 reviews.
“I can't say enough good things about Abby and Dr. Kelly. I was referred from a military treatment facility and it was the most seamless process I have had with any medical providers. Dr. Kelly is very professional and did a great job with my evaluation and finding a product that met my needs. Great staff and excellent care!!”
“My experience was very good, very personable and extremely helpful. I love these hearing aids!! Siemens, best on the market! I can hear again! ”
“We were referred by Hearing Care Solutions (HCS), who made our appointment for us indicating we were HCS patients. After we drove an hour each way for the appointment, we were told that HPOAL did not accept HCS patients but would offer a similar package. We continued to try to deal with them. I asked basic questions about insurance: do you preapprove, is insurance payment to us or HPOAL, is the total due the total less the insurance to be paid. Seven phone calls later, six days later, these basic business questions were not answered and my phone calls never returned on these questions. I cannot speak to their audiology skills, but business practices seem sloppy -- in a word, unprofessional.”
Official Response from Hearing Professionals of Alabama, LLC:“Dear Ms. Stephens, Again, I am sorry for your experience. However, we informed you that we did not work with HCS and offered you a comparable service. HCS does not have any recent credentialing with our office, so we are unsure why they scheduled an appointment for your husband with our office without verifying their contract. When you called for us to check your husband's benefits, we submitted this to our billing department that day. We do not give information until we receive the accurate information from your insurance. The front desk receptionist is not going to be able to answer these questions with accuracy until we know what your insurance provides. Our off site billing department is very busy with the number of claims we process for our patients, and insurance benefits are checked in order they are received. Our business has been built on working with our patients professionally, and always in an ethical manner. We appreciate you taking time to review our office on all platforms, and will take note of your complaint. Sincerely, Beth Hoven, Au.D. Co-owner/Audiologist”
“Friendly, professional and efficient! I was greeted with a smile and offered refreshments while I completed paperwork in the lobby. Dr. Kelly escorted me to the next room and completed a detailed evaluation. She demonstrated a high level of proficiency with a smile. Great team!”
“Went by the office on Tuesday and the very personable receptionist made an appointment for Thursday. Dr. Hoven was very professional in our interview, while performing a hearing evaluation and discussing the results with me. She adjusted my existing hearing devices to reflect the results of the test and we discussed currently available devices with no pressure to replace my present units. I was very pleased with my visit.”
About this clinic
Dr. Hoven and Dr. Kelly are passionate about providing quality audiology services with a smile. Their primary concern is helping patients hear their very best through education and proper expectations. Hearing is such an important part of life, without which communication with loved ones becomes difficult. Hearing Professionals of Alabama hopes to help provide EVERYONE the opportunity to be, and hear, their best! Please call our office to speak with one of our audiologists, or to schedule an appointment!
Hearing Professionals of Alabama, LLC provides comprehensive hearing services to people of ALL ages, from newborns to adults. Our goal is to improve communication and hearing by providing comprehensive evaluation and treatment services that our patients can receive close to home in an easy-to-access location.
We provide the following services:
Comprehensive audiologic evaluations (newborn to adult)
Central Auditory Processing Evaluations
Diagnostic Auditory Brainstem Response (ABR) testing
Hearing Aid Services (newborns to adults)
Most advanced technology in hearing aid systems from TOP hearing aid manufacturers. We are not limited to, or affiliated with any particular manufacturer which allow us to have several options for our patients from the top hearing aid manufacturers in the world.
Hearing Aid Evaluations
Hearing Aid Fitting & Verification
Hearing Aid Programming
Custom Earmold Products
Hearing Aid and Audiologic Counseling
Assistive Listening Devices
Hearing Aid Maintenance & Repair
Other Audiology Services
OSHA Industrial Screening Programs
Custom hearing protection for work, hunting, lawn care, motorcycle riding, and other loud activities
Musician's earplugs/in-ear monitors
Custom Swim Plugs
Custom earmolds for devices such as iPod, iPhone, and MP3 players
Call this clinic today!
|Monday||9:00 am - 4:00 pm
|Tuesday||9:00 am - 4:00 pm
|Wednesday||9:00 am - 4:00 pm
|Thursday||9:00 am - 4:00 pm
|Evening and/or weekend hours available by appointment. Please call to schedule.|
Accepted forms of payment
- American Express
- Financing available for those who qualify
- Insurance accepted, please call for details