JoAnn is an administrative assistant at The Audiology Ceneter, where she has worked for several years.  You may know JoAnn as the bubbly personality behind the front desk, but in addition to scheduling, she does the office transcription, information in take, performs hearing aid cleaning and helps maintain the overall flow of the office.  While not working, JoAnn spends much of her time wtih her son, reading and on the beach.

Dr. Schneider has many years of experience working with patients with auditory and vestibular disorders. He is an adjunct clinical instructor at the University of Buffalo and has authored book chapters on educational amplification and auditory processing. He frequently lectures on auditory and vestibular diagnosis and treatment both locally and nationally. Dr. Schneider completed his Master's Degree at the University of Buffalo and his doctoral studies at the University of Florida in Gainesville. Dr. Schneider is also contributing author and consultant to the Magic Penny Reading program and created Genesee Hearing Services' in-house earmold lab.

Jennifer graduated summa cum laude from St. Bonaventure University and was Valedictorian in the School of Mass Communication. She received the Robert Jandoli Scholarship and the prestigious Merit Award for academic excellence. Jennifer completed three years of graduate study in audiology at the University of Buffalo. Her residency was completed under audiologist, Dr. Daniel Schneider, her father, at Genesee Hearing Services. She has specialized in diagnostic audiologic evaluation, hearing aid fittings, and the diagnosis and treatment of central auditory processing disorders in children. Jennifer owns and runs The Audiology Center, where she practices audiology.  She is also a contributing author of the Magic Penny Reading program.

Jerri is a previous director of two different speech and hearing clinics. She specializes in diagnostic testing of hearing in children and adults. She also is a specialist in electrophysiological tests of hearing and balance. She is an expert in binocular infrared video ENG and rotary chair evaluation. She uses binocular infrared ENG in the assessment and treatment of BPPV. Jerri is our go-to for dizziness evaluation and treatment.

Sandy previously worked as an Elementary Education Teacher and a Literacy Specialist. She has been the director of our very ambitious and highly successful Summer Literacy Institute since its inception in 2001. She has been named West Seneca Teacher of the Year; she is listed in Who's Who Among America's Teachers; she was named Most Influential Teacher (Buffalo Seminary-1998); she is a Disney National Teacher Award Nominee and a James Patterson Page Turner Award Nominee. She wrote Bamboozle: A Book for Children in 1980. She is the principal author of the Magic Penny Reading program. She developed the web site www.MagicPennyReading.org. She recently published her first chapter book in the Magic Penny Easy Reader SeriesTM , The Adventures of Peanut Butter and Jelly, and a companion skillbook, Magic Penny Reading Secrets: Book 2. Since that time she has published more in the Magic Penny series, including Secrets of the Symbols for advanced and remedial literacy that has an accompanying Web site to go along with the child's studies.

Andy graduated from the State University College at Cortland, New York and shortly there after joined People Inc. where he was a professional staff trainer. He has been our Practice Administrator since 2001. Andy is also a Licensed Whitewater Raft Guide. As an Emergency Rescue Boater, he has performed numerous emergency rescues in dangerous conditions.  He can be found at The Audiology Center, where he runs the office and assists with hearing aids.

Matthew joined his father Dan at Genesee Hearing Services in 1998. He became a New York State Licensed Hearing Aid Dispenser in 2000. In addition to assisting with all aspects of patient care, Matt is also the director of the Hearing Aid Repair Lab and the Ear Mold Lab at Genesee Hearing Services. Matt is also our in-house computer expert and the go-to for technological difficulties.

Bill has been working at the office since 2001 and is currently the office manager at Genesee Hearing Services.  Billi s a graduate of Syracuse University, where he studied in the Newhouse School of Communication.  In addition to office management, he is also head of both patient and insurance billing departments.  Currently, Bill serves as our in-house expert in music trivia.

Andrea, or Andy, is a former travel and tourism instructor who has been working in office management and administrative roles for nearly a decade.  She was recently certified as a medical transcriptionist and is currently working at Genesee Hearing Services in this department.  Andy is our own built-in travel agent!

Beth has been with our office on and off since 2001, while attending school.  She attended Erie Community College where she studied Communication/Media Arts and followed up at Buffalo State University where she recently finished her course work in Communication Studies with a focus in public communication.  She works at both of our hearing aid offices and with Magic Penny Early Literacy. She also attended Middlesex University in London, England where she studied marketing and advertising.

Nicole is our newest addition to Genesee Hearing Services, where she works with patients as a Doctor of Audiology, specializing in dianostic hearing tests and hearing aid fittings.  Nicole studied at SUNY Geneseo, where she completed her degreee in Communicative Disorders and Sciences.  She received her doctoral degree in audiology from the University at Buffalo.  Before joining our practice, Nicole worked as a speech therapist and as a Doctor of Audiology in and out of the Buffalo area.