Staff
David Illich,
AuD
Audiologist
David Michael Illich, AuD, has been serving San Diego’s North County hearing care needs since 1982. For more than 30 years, he has served as the Chief of Audiology and Hearing Services for the Palomar Pomerado Hospital District as well as Tri-City. With a doctorate in audiology from A.T. Still University's Arizona School of Health Sciences, David is committed to providing the best hearing care possible, from patient-centered care to the most advanced and current hearing technology. David has two children with wife Kathleen and enjoys finding time to hike, read and spend time with family.
Heather Cones,
AuD
Audiologist
Dr. Heather Marie Cones is a licensed audiologist who earned her doctorate in audiology from the University of California, San Diego State University. She enjoys helping her patients achieve their hearing healthcare goals by offering comprehensive evaluations and choices in hearing instruments that work with their individual need, lifestyle and budget.
Amy Marin,
AuD
Audiologist
Dr. Amy Marin is a licensed audiologist who earned her doctorate in audiology from the University of Arizona in Tucson. She joined the team at Professional Hearing Association Inc. in the summer of 2016. Dr. Marin utilizes the latest technology along with aural rehabilitation in achieving the hearing healthcare goals of her patients.
Katherine Alsbury,
AuD
Audiologist
Dr. Alsbury has been providing hearing healthcare to southern California in private practice and ENT settings since 2017. She grew up in El Paso, Texas and earned her undergraduate degree in Communication Sciences and Disorders from The University of Texas at Austin. She earned her Doctor of Audiology from Arizona State University. Dr. Alsbury is proficient in adult and pediatric diagnostic hearing evaluations and most enjoys utilizing best practice in the fitting of hearing device technology to improve the quality of life of her patients. She has given back to the field of audiology through volunteer work in Malawi, Africa and in Guaymas, Mexico. She lives in Carlsbad with her husband and rescue dog, Toby. In their free time they enjoy going to the beach, practicing yoga, playing golf, and attending live music shows.
Jocelyn Yang,
AuD
Audiologist
Dr. Jocelyn Yang was raised in Diamond Bar, California by her Taiwanese parents. She has always had a passion for human communication and brain science. She completed her undergraduate studies in cognitive neuroscience at University of California, San Diego (UCSD) with minors in biology and chemistry. She then completed her audiology doctoral program in the joint program between UCSD and San Diego State University. Dr. Yang has 5 years of private practice experience in San Diego. She specializes in geriatrics, pediatrics, hearing aid, and audiological diagnostics—all with an emphasis in counseling and quality care. She prides herself as a provider in dedicating her full energy and attention to her patients every day in office.
Location
Reviews
Healthy Hearing posts all positive and negative reviews that meet publishing criteria.Read 5 verified patient reviews for Professional Hearing Associates - Oceanside! Their average review score is 4.2 () from 5 reviews.
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“Very comprehensive testing process to evaluate my hearing loss. Great team---at front desk: Ayame--friendly and efficient and welcoming! And the good Doctor Alsbury is lovely. She was kind and patient and very warm. She made me know she was really listening and was so fully explanatory in all the details about which I inquired. Recommending this fine team will be my pleasure.”
“I had the honor of working with Dr. Shannon Clemons to help me with my hearing loss and she was extremely knowledgeable about hearing aids and what bests suits me as a musician. I definitely feel that I am a part of a very special family of audiologist. Outstanding services and outstanding level of professionalism. ”
“We had a great experience with Dr. Levy and her office. She is professional, warm, very thorough in her exam and explanation of the exam results. My family will continue to see her for any of our hearing needs. ”
“I loved seeing Dr. Levy as she was knowledgeable and thorough. However when I attempted to schedule an appointment with her recently her scheduler said I had to have a referral from my primary doctor despite the fact that I have a Medicare Supplemental PPO plan that specifically states that no referrals are necessary to see a specialist. In an effort to avoid any unpleasantness, I called my primary and requested a referral. They told me it was unnecessary with my insurance but that they would send the scheduler a note. When I spoke to the scheduler a second time, she was not helpful and insisted that I could not see Dr. Levy without the referral. As a result, I will find another audiology office that knows the rules concerning Medicare Supplemental PPO plans. ”
Received 09/02/2020Official Response from Professional Hearing Associates - Oceanside:“We apologize for any misunderstanding and inconvenience that the scheduling of your diagnostic hearing exam may have caused you. As a Medicare provider since 1984 we do our best to make sure we adhere to all of their guidelines for our specific specialty. We understand that Medicare PPO plans provide flexibility to choose where you would like to be seen, and you are correct that you do not need a “referral” to do so, as you would with a Medicare Advantage HMO plan. However, Medicare has been subject to fraud in the past; therefore they do require that we have proof of necessity for a hearing test, in order to submit a claim on your behalf. We have been directly advised by Medicare that we must have proof of necessity for a hearing test from a medical physician before proceeding with the test in order to receive compensation. Without this, Medicare may not pay the claim, at which time the patient is responsible for 100% of the billed amount. In the “Medicare & You” 2020 Handbook, page 39, under Hearing and balance exams, the handbook states, “Medicare covers these exams if your doctor or other health care provider orders them to see if you need medical treatment.” This order is not a "referral", but a statement by a medical physician written on a prescription pad, letterhead, or in your chart notes that indicates you need a hearing test due to medical necessity. We strive to avoid billing patients for 100% of their exam if at all possible. Again, we apologize for any inconvenience and would be happy to see you for a diagnostic hearing exam with an order from your doctor. Alternately, a complementary (free) hearing screening does not require any referral or order. If you would like to schedule an appointment, please give our office a call. ”
“Being exposed to Professional Hearing Associates has been a real "plus" for me. I have tried other companies in an effort to find a hearing aid that would work for me; even after spending thousands of dollars and making numerous office visits, all of the previous companies have failed me, and essentially, after running out of excuses, "just gave up". After being exposed to the staff at Professional Hearing Associates and their product offerings, I am now wearing my new hearing aides with zero discomfort. What really impressed was the time the staff took to ensure that I was 100% satisfied with my new hearing aids (both fit and performance); we even took walks outside the office to determine what, if any, differences would be noticed. I was taken back by the new sounds that I could now hear. The subsequent follow-up visits helped to "fine tune" and adjust the inner "pig tail loop" to ensure that the hearing aids stayed in place. If I had any questions about my new hearing aids, the doctor or staff member would call me back within 1-2 hours, and address by issues. I can not say enough about the doctor and staff, and their follow-up; they truly care about the patient. Professional Hearing Associates clearly believes in "walking the talk" and makes it their Number 1 Priority to ensure that the patient is 100% satisfied; no exceptions! Would I recommend Professional Hearing Associates? Absolutely! A Thousand Thanks, Frank”
A message from Professional Hearing Associates - Oceanside:
Our offices are OPEN and we welcome you back. Please note that per Cal/OSHA mandate, masks continue to be required in healthcare settings. Please be prepared with a mask when you visit our offices, or we can provide one for you.
Clinic details
Professional Hearing Associates, Inc. has been locally owned and operated since 1984. Providing highly qualified and trained Clinical Audiologist in three convenient locations, listed below. We provide services for most HMOs and insurance companies. Professional Hearing also offers a 60-day risk free trial on all custom hearing devices, as well as long term maintenance of your hearing health included every time we dispense an instrument. We assure you during each visit that we will address your communicative needs in a personalized and professional manner.
Our three locations are:
Professional Hearing Associates 1045 E Valley Pkwy Escnodido, CA 92025
Tri-City Medical Park location 3231 Waring Court Suite H Oceanside, CA 92056
Gateway Medical Center location 15725 Pomerado Rd Suite #114 Poway, CA 92064
Our Oceanside office is located off Waring Road on Waring Court across from the Tri-City Medical Park. Our office is in Suite H.
Hearing care services
Discover why Professional Hearing Associates was awarded the title of San Diego's top audiologist. Visit any of our three conveniently located offices to experience our dedicated compassionate and hearing care services.
- Hearing consultations
- Diagnostic hearing testing / evaluations for patients over 5 years of age. Choosing the right hearing aid starts with a clear understanding of your unique hearing loss needs.
- Hearing aid sales and fittings. Computerized hearing aid fittings to ensure proper amplification
- Custom made and (bte) behind the ear models available
- Custom ear molds if needed
- Hearing aid programming and adjustments as needed
- Live speech mapping - this utilizes the sound of a familiar voice to carefully fine-tune your hearing aids, so they deliver sound comfortably and as you want to hear it.
- Tinnitus treatment - Professional diagnosis and treatment a plan to manage your tinnitus )also know as a ringing sound in the ears), so you hear, live and sleep better.
- Hearing aid batteries
- Hearing aid repair and maintenance
- Assistive listening devices
- Bluetooth capable amplification for TV and Cell phone
- Custom made hearing protection (swim molds and musician’s plugs)
- Industrial hearing testing
At Professional Hearing Associates, we carry products from manufacturers for you to choose from with a proven track record of exceptional quality. No matter your budget, lifestyle or type of hearing loss, we have a product to meet your needs.
- Lyric
- Oticon
- Phonak
- ReSound GN
- Unitron
- Starkey
- Widex
State-of-the-art, advance technology available including, rechargability, Bluetooth, clearer listening experiences and more.
Amenities
Convenient parking
Curbside service
Wheelchair-accessible
Assistive listening devices
Financing available
Tinnitus
Balance testing
Masks worn here
Hours of operation
| Sunday | Closed |
| Monday | 9 am - 5 pm by appointment |
| Tuesday | 9 am - 5 pm by appointment |
| Wednesday | 9 am - 5 pm by appointment |
| Thursday | 9 am - 5 pm by appointment |
| Friday | 9 am - 5 pm by appointment |
| Saturday | Closed |
Visit our other locations
Amenities
Convenient parking
Curbside service
Wheelchair-accessible
Assistive listening devices
Financing available
Tinnitus
Balance testing
Masks worn here
Clinic links
Accepted forms of payment
- Visa
- MasterCard
- American Express
- Discover
- Cash
- Check
- Debit
- Financing available for those who qualify
- Insurance accepted, please call for details