Related Help Pages: Hearing loss Hearing aids

ADA: Wells Fargo to Provide Compensation to Victims of Disability Discrimination

Wells Fargo & Company Reaches Settlement with the Department of Justice Over Disability Discrimination

Are you eligible to file a claim for compensation? Deadline to file is January 12, 2012.

Washington, D.C. – On May 31, 2011, Wells Fargo & Company (including Wachovia) reached a settlement with the U.S. Department of Justice that requires Wells Fargo to compensate individuals who experienced disability discrimination in violation of Title III of the Americans with Disabilities Act (ADA) when trying to call Wells Fargo, visit one of Wells Fargo’s banks or retail stores, or otherwise access Wells Fargo Services.

The settlement includes not only Wells Fargo and/or its employees or contractors at Wells Fargo banking branches, Wells Fargo Advisors (brokerage services), Wells Fargo Home Mortgage, Wells Fargo’s credit card services, but also Wachovia and/or its employees and contractors.

If you think you have been discriminated against, contact the U.S. Department of Justice at or 1.866.708.1273 (voicemail). Provide your name, address, e-mail address, and day and evening telephone numbers. The claim period covers any disability discrimination on or before May 31, 2011.

Disability discrimination includes the failure to provide appropriate auxiliary aids and services to ensure effective communication. If you are hard of hearing or deaf, are blind or have low vision, or have a speech disability and needed help to communicate with Wells Fargo but were denied such help, you may have been discriminated against.

Here are some examples of auxiliary aids or services you may have needed and should file a claim about if any were denied: acceptance of calls made through relay services; computer-assisted real-time transcription; qualified oral or sign language interpreters; qualified readers; documents in alternate formats (Braille, large print, audio format, accessible electronic format); assistance filling out forms; raised-line checks; and accessible ATMs.

Source: Hearing Loss Association of America

Take our online Hearing Check

Featured professionals near you

Fauquier Hearing Services, PLLC
493 Blackwell Rd Ste 311
Warrenton, VA 20186

View Details

Ear Nose and Throat Associates - Gainesville
7001 Heritage Village Plz Ste 260
Gainesville, VA 20155

View Details

Blue Ridge Speech & Hearing Center
19465 Deerfield Ave Ste 201
Leesburg, VA 20176

View Details

Frederick ENT Group
82 Thomas Johnson Ct
Frederick, MD 21702

View Details

Search for a professional

The Healthy Hearing Report

Need help?

Need help?

We have more hearing clinic reviews than any other site!

Find a trusted clinic near you: