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How Healthy Hearing Monitors its Clinic Reviews

Healthy Hearing is passionate about your hearing health – and about the content we post on our site. That’s why we personally screen every clinic review our readers submit and hand-type them into the website.Healthy Hearing monitors online, mail and phone reviews

Each review is thoroughly examined before it is posted on the website. In order to protect patient privacy, we identify the author of the review by their first name and the first initial of their last name. The city and state are listed beneath the review, but never with a street address or phone number.

We also correct any spelling and grammar errors, edit out any sensitive personal information and remove content or information that isn’t directly related to the experience received at the clinic.

In an effort to provide our readers with fair and accurate information, we delete obscenities, derogatory or discriminatory content and misleading information. We check each review to make sure the content is original and not copied from another source. Reviews that are promotional in nature – and clearly designed to promote a specific business or product -- also are disregarded.

According to Businessweek, 70% of individuals consult reviews before making a decision on a product or service. 

Individuals can submit reviews three ways and each method is monitored differently. Reviews received over the telephone are verified by a group of screeners.

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Those received online are checked for relevant content in order to eliminate spam. Reviews received by mail typically originate from Healthy Hearing postcards the patient picks up at the clinic.

Those are reviewed for accuracy and grammar, then typed into the Healthy Hearing website by hand.

According to a recent survey conducted by the National Research Corporation, one in two Americans use online sources to research healthcare providers. These reviews provide unbiased opinions from like-minded individuals about the services and medical treatment they received.

Healthy Hearing’s thorough efforts are entirely designed to provide you with the best, unbiased clinic information possible so you can make an educated decision on which clinic to trust with your hearing health.

Here are a few tips for readers who are interested in writing reviews of their own:
• Write about your own experiences. If you haven’t visited the clinic, please don’t relate stories from others who have.
• Be accurate. Write factually and without exaggeration.
• Give specifics. Tell us what you liked as well as what you didn’t like. Provide as many details as you can about your experience.
• Write from the reader’s perspective. If you were looking for an ear health provider, what would you like to know about this clinic and their staff?

The Healthy Hearing website contains information on more than 4700 hearing clinics throughout the United States. Readers have submitted more than 1,000 reviews on their experiences at these clinics, with more arriving every day from readers just like you.


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